Privacy Policy

Last updated: November 2024

At WISDOM TECHNOLOGIES®, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Introduction

WISDOM TECHNOLOGIES® ("Company," "we," "us," or "our") operates the website. This Privacy Policy explains our privacy practices and how we handle the information we collect through our website, mobile applications, and services.

We understand that your privacy is important to you. This comprehensive policy describes what information we collect, how we use it, and what rights you have regarding your personal data. By accessing or using our services, you agree to this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information you provide directly, such as:

  • Name and email address
  • Phone number and mailing address
  • Company information and industry details
  • Account credentials and authentication information
  • Payment information and billing details
  • Support inquiries and communication history

Automatically Collected Information

When you visit our platform, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral source and navigation patterns
  • Crash reports and performance data

How We Use Your Information

We use the information we collect for various purposes to enhance your experience and improve our services:

Providing and maintaining our services

Processing transactions and sending confirmations

Sending promotional emails and updates

Responding to inquiries and support requests

Analyzing usage patterns and improving features

Preventing fraud and ensuring security

Complying with legal and regulatory requirements

Personalizing your user experience

Information Sharing & Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share information in the following circumstances:

Service Providers

We share information with vendors who assist in operating our website and providing services (payment processors, analytics providers, hosting companies).

Legal Requirements

We may disclose information when required by law or to protect our rights, privacy, safety, or property.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

With Your Consent

We will only share information with third parties when you explicitly consent to the sharing.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • 🔒

    End-to-End Encryption

    We use SSL/TLS encryption for all data transmission

  • 🔐

    Access Controls

    Strict access controls limit who can view your information

  • 📊

    Regular Audits

    We conduct regular security audits and vulnerability assessments

  • ⚙️

    Backup Systems

    Redundant systems ensure data availability and recovery

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Note: Disabling cookies may affect the functionality of our website and your ability to access certain features. We use both session and persistent cookies to remember your preferences and improve performance.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Deletion

Request erasure of your data

Portability

Get your data in a structured format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. The retention period varies depending on the type of data and the context of processing. Once the retention period expires, we securely delete or anonymize your information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, and other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Mailing Address

WISDOM TECHNOLOGIES®
Umuahia
Abia State, Nigeria.

Contact Form

Send Us a Message
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